Nuff said

Lady Elaine or Joan of Arc

My new haircut. Does it look like Lady Elaine or Joan of Arc? You be the judge.

Mormon Literature is For Everyone!

This fine gentleman was reading New Moon by Stephanie Meyers. He doesn't look like a teenage girl to me. Who isn't reading this crap? What kind of spell does she have over us?

-Boomer

Mysterious Water Puddle

After showering this morning, I notice a large amount of water along the base of the tub. The bathmat was soaked around the edges and I thought immediately, the water must have sprayed out onto the floor from the shower. I investigate the cloth shower curtain and it wasn’t wet. I look all around and couldn’t determine the source. I put a towel down, to absorb the water, and continued to get ready. I walk over to the étagère and stepped in more water near the toilet. I think, did the toilet over flow? I check all around, but there were no signs of the toilet over flowing.

My bathroom is fairly small, so I have the hallway door open to the kitchen where Diego’s pee pad is, to not feel as claustrophobic and to allow moisture to dissipate into the rest of the house. I glance over at his pad and notice he did not go to the bathroom all night because the pad was clean and dry. I grab a Q-tip, glance back to the pee pad, and notice that it is soaked with water! It was dry no more than 15 seconds earlier. I walk over to the hallway door looking for the source of the water; touch the curtain on the far left side of the tub and it is dry as bone. I look at the floor and there is no stream of water coming from the area around the tub connecting it to the giant puddle of water surrounding the pad. What the hell is going on here?

I wake Sommer up and tell her, “We have a problem. There is a ton of water on the floor and I can’t figure out where it came from”, as I survey the ceiling.

“Really?” she says. “I came home last night after leaving for the store and there was a strange puddle on the floor in the kitchen. I thought that it came from the refrigerator, but it was no where near it. I thought it might be Diego pee, but when I cleaned it up it was just water”.

Very spooky, isn’t it? Look at my rudimentary illustration. You will notice the location of the mysterious water puddles and where the bathmat and pad were saturated with water.

All my love,

Boomer

My First Complaint Letter. I am so proud.

Dear Donna Corbeil- Director of Library Services,

I'd like to inform you about the negative experience I had at Berkeley Public Library. On Saturday, February 28th 2009 at 3pm, I approached a member of the staff to ask for her help on how and where to use a quick computer. This person, a woman with brunette hair past her shoulders working on the third floor, was rude and curt with me. Worst of all she gave me incorrect information insisting I make a reservation even though I found 'express' computers on the 2nd floor, no reservation required!

Aside from giving misinformation her body language and tone were very uncivil. She rolled her eyes and held her hand out for my library card with disdain. I was particularly offended when she asked me for my four digit code to make the computer reservation. I told her I didn’t know what it was since it had been a while since I had been there. She said, "the last four of your number”. My original assumption was my social security number. However, after many attempts at determining the code, she finally looked up my account. She asked for my telephone number and said, “You said you didn’t know the last four of you number”. I told her that I did not know what she meant when she asked for “the last four”. Her overall tone was condescending.

When I called your facility around 5pm, the same evening, to discuss her behavior and unhelpfulness, the supervisor on duty, Mr. Clemens was reluctant to give me his name. After I told him what had happened, he told me verbatim, “I will get her side of the story and tell my supervisor”. He was very dismissive of my concerns, which led me to believe that nothing would be done about this.

Every person I dealt with was rude and disobliging, except the librarian on the second floor (short brown hair, glasses, early forties) who showed me where the express computers were. Since none of the staff wear name tags, I am only able to provide you with descriptions and times.

The library is a valuable resource and, while I realize everyone has a bad day now and then, I'd hate to think that my experience is typical at Berkeley Public Library. I would also hope that in the future if concerns are addressed to a management position that they would be handled appropriately. While I can certainly empathize in the difficulties of face to face customer service there is little excuse for upper management being blatantly dismissive. I hope this letter does not follow in the same suit. Thank you in advance for your time.

Concerned,

Boomer